A Customer Service Team That Listens

On-site analysis and personalized advice

We support our clients at every stage of their project.

Upstream, our teams conduct on-site technical assessments to provide tailored recommendations for each point of sale and to answer all your questions.

Commissioning and training

During the installation and setup of your products, we provide full technical assistance (guides, training) to ensure you can independently operate your displays.

Our Assistance and Support Services

Installation throughout France

Hup Media relies on a responsive network of installers available nationwide. Our team manages all subcontracting to ensure optimal installation — from planning to on-site follow-up.

After-Sales Support

We remain available after your equipment is up and running to assist you when needed: technical support, warranty repair or replacement service, and reliable follow-up.